在办公室如何用英语向对方表示致歉

    Part One
                            
     Lily：I owe you an apology, Mr. Steven.
                             
    Steven：What do you mean, Lily?
                            
     Lily：I'm terribly sorry about the appointment last
                             
    Thursday. I hope you'll excuse me.
                             
    Steven：Forget it. I'd have done exactly as you did  if I had been in your situation.
                             
    Lily：That's very kind of you to say so.
                             
    Part two
                            
     Eva：Sorry to be late. I was caught up in a traffic
                             
    jam. Am I the last guest to arrive?
                            
     John：Yes, VIPs always are. So it's quite all  right. And you're a very important person at this party.
                             
    Eva：Oh, please don't!
                             
    John：I was just kidding. We've been expecting you  all this time!
                            
     Part Three
                             
    Annie：Sorry to have kept you waiting, Eva. I was answering an overseas call.
                             
    Eva：It's alright. You must be a very busy general manager.
                            
    Annie：Well, I hope you weren't bored while I was on the phone.
                             
    Eva：No. I was reading this new brochure of yours, you see. I'm very much interested in your new product.