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8D培训课程
8D方法
8D：所谓8D方法(eightdisciplines)又称团队导向问题解决步骤是福特公司处理问题的一种方法亦适用于制程能力指数低于其应有值时有关问题的解决
解決問題的方法
首先先分清楚什麼是
糾正
糾正措施
預防措施
什麼是臨時措施
什麼是糾正措施
什麼是長期措施
ISO的定義-1
conformity
fulfillmentofarequirement(3.1.2)
nonconformity
non-fulfillmentofarequirement(3.1.2)
preventiveaction
actiontoeliminatethecauseofapotentialnonconformity(3.6.2)orotherundesirablepotentialsituation
NOTE1Therecanbemorethanonecauseforapotentialnonconformity.
NOTE2Preventiveactionistakentopreventoccurrencewhereascorrectiveaction(3.6.5)istakentopreventrecurrence.
ISO的定義-2
correctiveaction
actiontoeliminatethecauseofadetectednonconformity(3.6.2)orotherundesirablesituation
NOTE1Therecanbemorethanonecauseforanonconformity.
NOTE2Correctiveactionistakentopreventrecurrencewhereaspreventiveaction(3.6.4)istakentopreventoccurrence.
NOTE3Thereisadistinctionbetweencorrection(3.6.6)andcorrectiveaction.
ISO的定義-3
correction
actiontoeliminateadetectednonconformity(3.6.2)
NOTE1Acorrectioncanbemadeinconjunctionwithacorrectiveaction(3.6.5).
NOTE2Acorrectioncanbeforexamplerework(3.6.7)orregrade(3.6.8).
WhatisRootCause
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