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TableofContents
Chapter1
TheAgileEnterprise
1.1Introduction
1.2TraditionalManufacturing
1.3EvolutionfromLeantoAgileEnterprise
1.4AgileEnterpriseFoundation
1.4.1CustomerFocus
1.4.2StrategyDeployment
1.4.3FocusonWork
1.5AgileManufacturing
1.5.1Definition
1.5.2AgileManufacturingChallengesintheAutomotiveIndustry
1.6AgileEnterpriseGuidingPrinciples
1.6.1BenefitsofBeingAgile
1.6.2What’sNeifferent
1.7AgileEnterpriseToolsandMetrics
1.7.1TransactionAnalyses
1.7.2Activity/CostChains
1.7.3OrganizationMaps
1.7.4KeyCharacteristics(KCs)
1.7.5ContactChains
1.8CustomerOrientation
1.9InformationSystemDesign
1.10CooperationthroughVirtualTeamsandCorporations
1.11HighlyEducatedandTrainedWorkforce
1.11.1TheRiseoftheKnowledgeWorker
1.12AgileEnterpriseandtheInternet
1.12.1SupplyChainChallenges
1.12.2GrowthandValue
1.12.3ImpactoftheInternetonVariousAspectsofAgility
1.12.4CustomerOrientation—TheRiseofCRM
(CustomerRelationshipManagement)
1.12.4.1WhatWillItTaketoKeeptheCustomer
intheFuture?
1.12.4.2AValueChainProposition
1.12.4.2.1FunctionalRequirements
1.12.4.2.2ReapingBusinessBenefitsfromIT
1.12.4.2.3SettingtheStageforSuccess
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